Postal Services: Optimizing Capital, Bringing Convenience
In Taiwan, Chunghwa Post, a state-owned enterprise, offers a variety of postal services, including mail and parcel delivery, philately, postal savings and simple life insurance.
Currently, it operates over 1,300 post office branches around Taiwan, runs postal routes stretching 1.91 million kilometers (120,000 within Taiwan and 1.79 million kilometers internationally), and accepts international express mail for destinations in over 100 nations (and /or areas). With its core values of “treating customers with respect and providing sincere and efficient service,” Chunghwa Post deeply understands the needs of its customers and holds a “service comes first” attitude, unveiling innovative postal services that meet the varied postal needs of its customers and provide the public with more convenient delivery services.
In the future, in accord with the plan to develop a postal logistics park, which will seek to integrate postal, financial and information flows, Chunghwa Post will work to expand and develop e-commerce. It will also continue to develop life insurance products and develop micro insurance to help disadvantaged groups, and continue to beautify its branches, adding service areas for the elderly, while demonstrating concern for the community, thus meeting its social responsibilities and building a new image for the post office, so it can take its place at the heart of communities.
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