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Message from Minister

  Nationally, in terms of the scale of businesses covered, one can say the Ministry of Transportation and Communications (MOTC) is Taiwan's largest service industry. The MOTC’s services include highways, railways, water transportation, aviation, postal services, telecommunications, tourism and meteorology. These services are accessed daily by 23 million of Taiwan residents.
  When it comes to promoting major national transportation construction projects or improving quality and convenient transportation, the MOTC is always there to oversee implementation.
  Moreover, the improvement of transportation and tourism for Taiwan residents as well as the development of transportation-related industries shares equal weight in our policies.
  Our policies include the concepts of “diligence, connect-to-people, and practical” in order to form “mutually-beneficial administration-civilians relations” between the MOTC and the public.
  On the one hand, the MOTC aims to provide safe, efficient quality and sustainable transportation services nationwide to live up to its administrative department title, “Transport” and “Communication”.
  On the other hand, we dedicate our energy and resources to improving the physical and psychological working environment for every MOTC staff member. An improved team spirit will result in better service provided to the public.
  Therefore, our strict technical and quality assurance requirements for construction projects will further improve our understanding of people's demands so that the MOTC is “of the people, for the people”.
  In short, the MOTC's administrative goals start from the concept of “Humanity-Oriented Transportation”, and the following four pillars: “Safety, Efficiency, Quality and Eco-green” support the achievement of our goals.

1. Safety: Implementing Comprehensive Transportation Safety Management  

  “Safety” is the most fundamental and critical priority. Under any circumstance safety is fundamental for land, water, or air transportation. Thanks to the joint efforts by the central and local governments, traffic-related fatalities have been contained and gradually reduced.
  In addition to plans for “Safety Management for Large Passenger Vehicles”, our continuous strengthening of railway traffic safety introduced a security management system (SMS) to ensure passenger safety.
  The MOTC is developing comprehensive and efficient safety maintenance measures. These measures integrate human factors, mechanical vehicles and geographic routes. They also amend legal regulations and use information technology such as intelligent transportation system (ITS) and analysis of traffic-related big data.
  The improvement of safety management oversite at transport and construction projects is expected to reduce risks and ensure further safety.
  Moreover, the November 2019 International Air Safety Summit (IASS), organized by the MOTC was the largest international convention of civil aeronautics ever convened in Taiwan.
  Over 350 renowned air safety professionals from 37 countries and 138 flight safety related organizations gathered in Taiwan. This gathering allowed Taiwan to exchange practical information, show our efforts in improving flight safety and enhance our country's international exposure.

2. Efficiency: Providing Efficient and Convenient Services

  No country can have good development without proper transport construction, and the MOTC is especially focused on timely completion of each construction project and its final quality.
  In the future, we will proceed to improve integration or division of various traffic systems to raise our service quality and efficiency.
  The MOTC will provide more convenient and smart services for the public by using the analysis of traffic-related big data. Examples of such services include reducing traffic congestion on highways and freeways, improvement to road accessibility, Happiness Buses to rural areas, and smart services at airports. We will also provide these services to everyone via a simple and easy to access approach.

3. Quality: Perfecting Quality Transport Environments

  The MOTC is actively engaged in the planning of all national construction projects for land, water and air transportation. Good construction quality remains our priority, and efficient transport networks for people flow, logistics and information flow are under construction. As a result, regional economic and industrial development will improve.
  The round-island railway network was planned from the perspective of land development and regional equilibrium.
  The planning will drive the land-space revolution and create a one-day life circle around the island so that residents can enjoy a better life.
  The opening of the “Suhua Highway Mountain Section Improvement” , the “South-Link Highway Construction”, as well as the “West Coast Expressway”, etc., also provides people with a safe and convenient way home.
  Promoting Taiwan’s tourism is the other key focus of the MOTC. To be a tourism-based country requires the sustainable development of tourism, complied with domestic and foreign tourism trends, and a response to the needs of tourism development and emergencies at any time.
  We must integrate local scenic spots, historical sites and culture exhibits to impress and encourage re-visiting. Doing so will increase Taiwan’s global exposure and foster positive international word-of-mouth marketing for Taiwan.

4. Eco-green: Developing Green Transport and Sustainable Industries

  Energy efficiency, carbon reduction and air pollution prevention are the global consensus. The key ideas supporting green transport and sustainable industries optimize sustainability between human beings and natural environments including environmental protection, air pollution reduction, etc. while ensuring the aesthetics of living.
  The MOTC will not only continue providing quality public transportation service, but also promote electric vehicles such as electric buses, electric motorcycles and electric cars based on the “Air Pollution Control Action Plan” by the Executive Yuan.
  Elements of “eco-friendly and sustainability” will be incorporated into our construction projects and service facilities.

  To achieve excellent administrative performances, the MOTC will actively implement policies based on national development strategies and prudent consideration of individual demands.
  The use of technological advanced appliances that enable efficient management fulfills the idea “of the people, for the people”.
  It is hoped that those transportation policies will touch the heart of people and convey the connotation of "transportation is touching"!

Minister of MOTC
Lin Chia-Lung



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